Attention, Nordstrom Customers
Due to increased volume and the impact of COVID-19, our call centres are experiencing a high volume of customer calls and wait times may be longer than usual. In addition, we are experiencing delays in returns processing and your order may take longer than usual to arrive.
To do our part in slowing the spread of COVID-19, many of our stores are temporarily closed and in-store services are suspended. At selected stores, we're offering safe Contactless Curbside Services for online orders as local regulations permit.
Get It Your Way
We offer free Standard Shipping every day. And with options like Buy Online & Pick Up in Store and expedited delivery—we have just the way to get you what you want, when you want it.
The Nordy Club
It's easy (and free!) to join our new rewards program. Get fashion access, exclusive services and amazing experiences—plus points toward Nordstrom Notes.
Our Customer Service Commitment
We have a longstanding commitment to provide you the best possible service every time you shop, and to continually maintain a strong and lasting relationship with you.