Ethical Labor Practices
Ensuring Ethical Labor Practices
Our Nordstrom Product Group (NPG) social responsibility program is rooted in transparency and continuous improvement. We work to foster candid, collaborative and ongoing partnerships that help our suppliers improve their processes, policies and standards over time. By maintaining an open dialogue with our suppliers, we receive more accurate information about the working state of factories, which lets us offer more relevant training and other support for sustainable improvements.
We partner with organizations like Better Work and BSR's HERproject to receive and respond to feedback from the people who work in factories where our products are made. Better Work helps us gain insight into a factory's continuous improvement efforts. Through this partnership, we can better understand systemic challenges and local context that impact factory workers and management. HERproject is a women's empowerment initiative that strives to improve the lives of low-income supply chain workers. Since 2007, Nordstrom and HERproject have launched worker empowerment training programs in 27 factories around the world. The trainings are focused on topics like health, finances, communication and literacy.
By 2025, our goals are to:
Disclose traceability to the factory for 90% of Nordstrom Made products.
Ensure all suppliers and business partners adhere to Nordstrom Partnership Guidelines.
Ensure 100% of Nordstrom Made strategic suppliers pay a living wage.