Customer Service

If you've shopped online with us before, here are a few things to know about our new site:

• We're offering more local brands—shipped directly to you without
  using Borderfree.
• You can access your Nordstrom account using your existing login and
  password, but you'll only see Nordstrom.ca activity. Previous purchases,
  wish lists, and shipping addresses from Nordstrom.com are not available.
• Nordy Club members still enjoy the same benefits. Find out more about
  Nordy Club Canada.

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Need help? We're here, 24/7. 

U.S. 1.888.282.6060
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Canada 1.877.794.5304
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