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Some stores are closed due to COVID-19 restrictions, but we're still offering safe curbside services. Check Your Store

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Customer Service

We've Temporarily Closed Some Stores

We'll continue offering safe contactless curbside services, including order pickup and returns, gift wrapping and virtual gift help. Please check your store for service availability. Learn More About Store Closures

Yes. Our service promise since 1901.

What's New on Nordstrom.ca

If you've shopped online with us before, here are a few things to know about our new site:

  • We're offering more local brands—shipped directly to you without
    using Borderfree.
  • You can access your Nordstrom account using your existing login and
    password, but you'll only see Nordstrom.ca activity. Previous purchases,
    wish lists, and shipping addresses from Nordstrom.com are not available.
  • Nordy Club members still enjoy the same benefits. Find out more about
    Nordy Club Canada.

Track Your Order

Make a Return

Need help? We're here, 24/7. 

U.S. 1.888.282.6060
Chat

Canada 1.877.794.5304
Chat

Credit Services

For help with The Nordy Club or Nordstrom credit and debit cards, call 1.800.964.1800.

Corporate Offices

Nordstrom Inquiries
1600 Seventh Avenue, Suite 2600
Seattle, WA 98101

International

For help with your international order or questions regarding it, call 1.319.846.4140.