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Customer Service

What's New on Nordstrom.ca.

What's New on Nordstrom.ca

If you've shopped online with us before, here are a few things to know about our new site:

  • We're offering more local brands—shipped directly to you without
    using Borderfree.
  • You can access your Nordstrom account using your existing login and
    password, but you'll only see Nordstrom.ca activity. Previous purchases,
    wish lists, and shipping addresses from Nordstrom.com are not available.
  • Nordy Club members still enjoy the same benefits. Find out more about
    Nordy Club Canada.
Track your order.

Track Your Order

Make a return.

Make a Return

Need help. Contact us.

Need help? We're here, 24/7. 

U.S. 1.888.282.6060

Canada 1.877.794.5304

Beauty Stylists

Our Beauty Stylists can give you expert advice across all our brands. Call 1.800.723.2889.

Credit Services

For help with The Nordy Club or Nordstrom credit and debit cards, call 1.800.964.1800.

Corporate Offices

Nordstrom Inquiries
1600 Seventh Avenue, Suite 2600
Seattle, WA 98101

International

For help with your international order or questions regarding it, call 1.319.846.4140.