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  1. Home
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  3. Nordstrom COVID-19 Update
  4. Health & Safety Practices
  5. Cleaning & Sanitization
Health & Safety Practices
  • Cleaning & Sanitization

Cleaning & Sanitization

Updates to help keep you healthy.

Occupancy, Entrances & Store Hours

When you show up to our stores, things will run a little differently for a while. We're temporarily limiting the number of customers inside our stores at one time, and some of our stores may have revised hours or temporarily closed entrances.

It's a lot to get used to, so store ambassadors will be at our entrances to answer questions, make sure customers maintain enough distance from each other, manage the number of customers entering the store and provide face coverings to customers.

Cleaning

We're increasing cleaning and sanitization throughout the store—paying extra attention to high-traffic touchpoints like checkout counters and shopping carts—multiple times a day.

We're making hand sanitizer and cleaning wipes more easily accessible for you and our employees, and you'll also notice healthy-habits reminders posted in our stores.

Checkout

In addition to adding plexiglass partitions at our checkout areas, we're sanitizing the area after every customer interaction and the area will be marked to help you keep socially distanced from fellow shoppers.

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